e-Boks driftsforstyrrelser / e-Boks App operational problems
Incident Report for e-Boks Operation status
Resolved
e-Boks APP kører stabilt igen
Der kunne opleves ustabilitet / nedetid fra kl 08:40 – 10:00
Vi beklager de gener, det har medført.

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The e-Boks APP is stable again.
There was instability / downtime between 08:40 – 10:00
We apologize for the inconvenience.

Med venlig hilsen / Kind regards
e-Boks A/S
Posted Oct 31, 2019 - 11:21 CET
Update
We are continuing to monitor for any further issues.
Posted Oct 31, 2019 - 10:36 CET
Monitoring
En løsning er implementeret, og APPen virker igen; vi overvåger løbende.
Næste opdatering kl 11:00.
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A solution has been implemented, and the APP is working again, we are monitoring the service closely.
Next update at 11:00.
Posted Oct 31, 2019 - 10:31 CET
Update
Der opleves driftsforstyrrelser på e-Boks DK App.
(SE og NO App er ok)
Vi arbejder stadig på at udbedre fejlen hurtigst muligt.
Vi beklager de gener, det måtte medføre.
Næste opdatering kl 11:00.
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We are still experiencing problems with the e-Boks DK App.
(SE and NO APP are working ok)
We are working to solve the problem as soon as possible.
We apologize for any inconvenience this may cause.
Next update at 11:00.
Posted Oct 31, 2019 - 09:58 CET
Update
Der opleves driftsforstyrrelser på e-Boks App.
Vi arbejder stadig på at udbedre fejlen hurtigst muligt.
Vi beklager de gener, det måtte medføre.
Næste opdatering kl 10:30.
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We experience problems with the e-Boks App.
We are still working on solving the problem.
We apologize for any inconvenience this may cause.
Next update at 10:30.

Med venlig hilsen / Kind regards
e-Boks A/S
Posted Oct 31, 2019 - 09:35 CET
Investigating
Der opleves driftsforstyrrelser på e-Boks App.
Vi arbejder på at udbedre fejlen hurtigst muligt.
Vi beklager de gener, det måtte medføre.
Næste opdatering kl 09:30.
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We experience problems with e-Boks App.
We are working to solve the problem as soon as possible.
We apologize for any inconvenience this may cause.
Next update at 09:30.

Med venlig hilsen / Kind regards
e-Boks A/S
Posted Oct 31, 2019 - 08:50 CET
This incident affected: e-Boks app's (e-Boks App Denmark, e-Boks App Sweden, e-Boks App Norway), e-Boks web client (e-Boks web client users - Denmark, e-Boks web client company - Denmark, e-Boks web client users - Sweden, e-Boks web client users - Norway), Services (Signing service, Notification service, Push service), and APIs - Customer APIs (International REST API, Public REST API - Denmark, EBMS API - Norway, S/MIME, File interface).