Problemer på den offentlige NemLog-in / There are problems with the public NemLog-in solution

Incident Report for e-Boks Operation status

Resolved

This incident has been resolved.
Posted Sep 14, 2023 - 01:07 CEST

Update

We are continuing to investigate this issue.
Next update at 6.00
Posted Sep 14, 2023 - 00:14 CEST

Investigating

Der opleves problemer på den offentlige Digital Post løsning, hvilket betyder, at det ikke er muligt at logge på e-Boks via Nemlog-in. Fejlen er rapporteret til Digitaliseringsstyrelsen og afventer deres fejlrettelse.
Det er muligt at logge på e-Boks via app.

There are problems with the public digital mail solution, which means that it is not possible to log in to e-Boks via Nemlog-in. The problem has been reported to the Danish Agency for Digital Government and is awaiting their error correction.
It is still possible to log in to e-Boks via the app.
Posted Sep 13, 2023 - 23:31 CEST
This incident affected: NgDP Commercial Front End Client (Public login provider – Nemlog-in).
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