All services at e-Boks are inaccessible. Work is going on to solve the problem

Incident Report for Operation status

Resolved

All services at e-Boks are again accessible.
The incident is now closed

We apologize for the inconvenience.

Kind regards
e-Boks

Alle e-Boks services er igen tilgængelige.
Incidentet er nu lukket.

Vi beklager de gener det har måtte medføre.

Start: 12:50
End: 13:07

Med venlig hilsen
e-Boks

Posted Jun 04, 2021 - 13:40 CEST

Monitoring

All services at e-Boks are again accessible.
We are monitoring for a while.

We apologize for the inconvenience.

Kind regards
e-Boks

Alle e-Boks services er igen tilgængelige.
Vi monititorer løsningen for et stykke tid.

Vi beklager de gener det måtte medføre.

Start: 12:50
End: 13:07

Med venlig hilsen
e-Boks

Posted Jun 04, 2021 - 13:18 CEST

Investigating

All services at e-Boks are inaccessible. Work is going on to solve the problem
Next update at: 14:00

We apologize for the inconvenience.

Kind regards
e-Boks

Alle e-Boks services er utilgængelige. Der bliver arbejdet på at løse problemet
Næste opdatering: kl. 14:00

Vi beklager de gener det måtte medføre.

Med venlig hilsen
e-Boks

Posted Jun 04, 2021 - 13:00 CEST

This incident affected: e-Boks app's (e-Boks App Denmark, e-Boks App Sweden, e-Boks App Norway), e-Boks web client (e-Boks web client users - Denmark, e-Boks web client company - Denmark, e-Boks web client users - Sweden, e-Boks web client users - Norway), Services (Signing service, Notification service, Push service), TEST Environments (DEMO DK environment, DEMO NO environment, INTEGRATION environment), and APIs - Customer APIs (International REST API, Public REST API - Denmark, EBMS API - Norway, S/MIME, File interface).