Problemer på den offentlige NemLog-in / There are problems with the public NemLog-in solution

Incident Report for e-Boks Operation status

Resolved

This incident has been resolved.
Posted Apr 03, 2025 - 13:44 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 03, 2025 - 13:27 CEST

Identified

Der opleves problemer på den offentlige Digital Post løsning, hvilket betyder, at det ikke er muligt at logge på e-Boks Erhverv via Nemlog-in. Fejlen er rapporteret til Digitaliseringsstyrelsen og afventer deres fejlrettelse.
Det er muligt at logge på e-Boks via app.

There are problems with the public digital mail solution, which means that it is not possible to log in to e-Boks Business via Nemlog-in. The problem has been reported to the Danish Agency for Digital Government and is awaiting their error correction.
It is still possible to log in to e-Boks via the app.
Posted Apr 03, 2025 - 12:02 CEST
This incident affected: NgDP Commercial Front End Client (NgDP Commercial Front End Client, Public login provider – Nemlog-in) and e-Boks web client (e-Boks web client company - Denmark).