Alle e-Boks services er utilgængelige / All services at e-Boks are inaccessible

Incident Report for e-Boks Operation status

Resolved

This incident has been resolved.

Posted May 09, 2025 - 11:44 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 09, 2025 - 11:09 CEST

Identified

The issue has been identified and a fix is being implemented.

Posted May 09, 2025 - 10:40 CEST

Investigating

Alle e-Boks services er utilgængelige. Der bliver arbejdet på at løse problemet.
Næste opdatering: Kl. 10:00

Vi beklager de gener, det måtte medføre.
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All services at e-Boks are inaccessible. Work is underway to resolve the problem.
Next update at: 10:00

We apologize for any inconvenience this may cause.

Med venlig hilsen / Kind regards
e-Boks

Posted May 09, 2025 - 09:18 CEST

This incident affected: e-Boks app's (e-Boks App Denmark, e-Boks App Sweden, e-Boks App Norway), e-Boks web client (e-Boks web client users - Denmark, e-Boks web client company - Denmark, e-Boks web client users - Sweden, e-Boks web client users - Norway), Services (Signing service, Notification service, Push service), TEST Environments (DEMO DK environment, DEMO NO environment, INTEGRATION environment), and APIs - Customer APIs (International REST API, Public REST API - Denmark, EBMS API - Norway, S/MIME, File interface).