All services at e-Boks are inaccessible. Work is going on to solve the problem

Incident Report for e-Boks Operation status

Resolved

This incident has been resolved.

Posted Oct 03, 2021 - 18:50 CEST

Update

We are continuing to work on a fix for this issue.

Posted Oct 03, 2021 - 18:16 CEST

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 03, 2021 - 17:40 CEST

Investigating

All services at e-Boks are inaccessible. Work is going on to solve the problem
Next update at: 19:30

We apologize for the inconvenience.

Kind regards
e-Boks

Alle e-Boks services er utilgængelige. Der bliver arbejdet på at løse problemet
Næste opdatering: kl. 19:30

Vi beklager de gener det måtte medføre.

Med venlig hilsen
e-Boks

Posted Oct 03, 2021 - 17:39 CEST

This incident affected: Services (Signing service, Notification service, Push service), e-Boks app's (e-Boks App Denmark, e-Boks App Sweden, e-Boks App Norway), e-Boks web client (e-Boks web client users - Denmark, e-Boks web client company - Denmark, e-Boks web client users - Sweden, e-Boks web client users - Norway), and APIs - Customer APIs (International REST API, Public REST API - Denmark, EBMS API - Norway, S/MIME, File interface).